WHY CHOOSE US?
We continually strive to improve our products and services as we sincerely want you to have the trip you have dreamed of! We know that your trip to Zimbabwe is likely to be a 'once in a lifetime' experience and you need to feel confident that you have chosen the best operator. Here are some reasons why we think you should choose us!
We take pride in our commitment to customer service throughout every aspect of your trip - from the office to out in the field. Our guides are all very experienced and knowledgeable and genuinely wish to show you Africa as best as they can. Your safari belongs to you and therefore all timings throughout each day can be decided between yourselves and your guide.
We treat all of our staff fairly and according to the recommended guidelines for all of the guides and workers association. All of our staff, from the office team to the guides, tent crew and grounds men are important members of the team. Because of this, we are always receiving job applications from people wishing to work with us.
Highly Experienced Staff
Our staff are local people who have a wealth of knowledge about Zimbabwe and Southern Africa, the culture and the wildlife. All of our guides are qualified in their chosen field and attend in-house training in Customer Service and English. Whether your group is large or small, we have experienced guides to suit your activity and situation.
We learn from our clients!
We always want to offer the best service we can and we listen to any feedback we get from our clients. We are more than happy to find out that people have enjoyed their trip with us so if we receive any tips on how to improve our service we will act upon it.
Our valued guides are exceptional
Our guides are hand-picked out of hundreds of applications and most of our guides have been with us for many years. Our guides are registered members of FGASA, DEAT etc. have excellent 4x4 and specialized driving skills, they have excellent knowledge about flora and fauna, always puts our clients first, cooks delicious meals on safaris, always locally employedc. Overall our guides are one of our biggest assets to our company ? they make sure that our clients have a fantastic and safe time while learning as much as they can about Africa. Our guides will become your friends!
ThisAndThat Safarisfs Reputation
We have a very strong and trusted reputation within the travel industry with a lot of our clients returning to us for another safari! We understand that reputation and integrity is very important when a client is looking for a company to book with ? which is why we are able to boast great service for so many years in the industry by been one of the top tour operators in Southern Africa and East Africa. This is why we not only provide great products but also work hard at building relationships with our clients ? earning their trust and making their African safari dreams come true! Have a look at what our past clients have had to say about us, and let them prove that our reputation speaks for itself. In addition to our reputation we are also members of the Zimbabwe Tourism Authority, Bulawayo Publicity Association and the Zimbabwe Red Cross Association. More so, all our safaris are backed up by the 24 hour Ambulance which will be on standby for any emergency evacuation which may arise.
Unlimited Safari Mileage
Our drivers are NOT limited in mileage or fuel consumption! On your safari your driver has the freedom to go wherever the animals are, ensuring you get the most out of your visit.
All of camping equipment has been selected for quality and functionality. Our vehicles are checked daily and serviced regularly.
Accredited by Red Cross Zimbabwe
We are proud to be accredited to the Red Cross and all our staff undergo First Aid training. We have a qualified doctor who accompanies our large group treks into the Bush. As well as looking after the welfare of our clients, he treats local people in the rural villages as the trek passes through. These people are not able to receive medical treatment in any other way due to geographical location and poverty.
Commitment to the Community
We are committed to helping the local community. We support a local Primary School in the remote region of Matopos and raise funds for them through our informal organisation the 'Friends of Matopos'. We also arrange volunteering trips for the Ethwandeni Children’s Home and are working with them to find fundraising opportunities to assist with their orphanage and primary school. For more detail, click here.
Committed to Responsible Tourism
We feel strongly about caring for the local environment and the local people. We strive to minimise any disruption to the wildlife and the natural flora during our safaris. We encourage all staff and clients to be respectful of their surroundings. We are committed to staff training in any area which may enhance their development. We support local community projects and offer the clients the opportunity to see these projects for themselves.